WHEN WILL MY ITEM SHIP?
- We try to ship orders as quickly as possible but please allow 2-3 business days (excludes weekends and holidays) for orders to ship. We ship Monday-Friday.
DO YOU SHIP OVERSEAS?
- Yes, we ship worldwide!
WHEN WILL MY ORDER ARRIVE?
- After your order has shipped most US orders are delivered within 2-5 business days via USPS.
- INTERNATIONAL orders can take typically are delivered within 6-10 business days via USPS.
HOW CAN I TRACK MY ORDER?
- You can track your order from the confirmation email you receive after purchase.
HOW MUCH IS SHIPPING?
- For US order $50+ SHIPPING IS FREE! Orders under $50 shipping goes by weight.
- Standard shipping for INTERNATIONAL ORDERS varies depending on weight.
DO YOU OFFER EXPEDITED SHIPPING?
- Express shipping is available at an additional cost. US Express orders are delivered within 1-2 days. INTERNATIONAL Express orders are delivered within 3-5 business days.
- ***Express orders must be placed by 10am EDT. for same day shipping.
WHY IS TRACKING NOT UPDATING?
- Please allow up to 24 hours for tracking info to update. Packages are dropped off in bulk and are not scanned in immediately.
- In rare cases the postal service does lose packages. If you feel your tracking should have updated please contact us at firstname.lastname@example.org so we can look into it.
WHAT IS YOUR RETURN POLICY?
- Unworn, unwashed clothing, with all tags attached, and in original packaging may be returned within 30 days of delivery (date marked as delivered via tracking).
- Personalized jewelry, body jewelry, accessories, and sale items are FINAL SALE.
- Customer is responsible for the return shipping costs.
- Please read our full detailed Return policy
DO YOU ACCEPT EXCHANGES?
- If you would like to exchange an item we ask that you return the item and we will issue a refund.
- We cannot hold any items for exchange since we carry a limited supply of each item.
DO YOU RESTOCK?
- We try to restock popular items but this is not always possible. Since we are a boutique we carry a limited quantity of each item. Plus we don't want you wearing the same thing as the girl next door!
DO YOU HAVE A STORE FRONT?
- No, we are an online boutique only.